Customer Relationship Tool
Advanced and innovative RePOS CRM-enabled software provides access to the database of customers of your restaurant. Captures and organizes details of customers visiting your restaurant or outlets. Customer records and information stored at a central location. Facilitates to meet your retention goals by sending them personalized SMS/Emails.
Key Features
Customer Data
Management
- Gathers and stores details of customers
- Save order history
- Save mode of payment used
- Bifurcate new and repeating customers
SMS/Email
Communication
- Execute SMS/Email campaigns about offers
- Send customized offers to frequent visitors
- Send SMS/Email about coupon codes or loyalty programs
- Send personalized greetings on special days to customers
Customer
Engagement
- Thank your Customers
- Send Bill details
- Request Customer Feedbacks
Helps Builds Relations Through POS Software
Acquire Customer Data
Acquire customer data manually pre or post ordering. Also, automatically through ReEcho – Customer Feedback App.
Promote Using SMS From System
Promote your restaurant/offers within your area by sending SMS from the system.
Importing Customer Data
Assists you to import customer data in excel format from other sources.
Customer Engagement Offers
Increase customer engagement by introducing new or upcoming offers at the restaurant.
SMS To Increase Touch Points
Increase touch points by sending SMS to your customers on birthdays or anniversaries.
Customer History For Re-Order And Guidance
Assist your customers with re-ordering by analyzing order history of that particular customer.