Safety Tips for a Fine Dine Restaurant to follow during Covid 19
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1. Food Safety:
The staff segregation should be done in terms of kitchen and service. The food department should follow strict protocols of washing the vegetables before using them and checking all the food products for their expiration date. As you and your staff might touch the same product multiple times before it gets delivered, so to maintain hygiene, make sure to have minimum contact with the food.
The raw materials delivered to your place can also use the contactless strategy. Where-in the vendors can deliver them at your doorstep and the cleaning protocols can be followed accordingly.
2. Employee Safety:
Employees should wear masks and gloves to ensure the safety of co-workers and the customers. Washing hands should be made compulsory for each employee who enters or leaves the premises.
In case any of them show symptoms, they should be dismissed from their work immediately. The staff serving food to customers should be limited. All of them should not serve along with helping in the other chores of the restaurant.
If you either have an in-house delivery system or are associated with a third party delivery system, then you have to explain to them the protocols explicitly. Equip the drivers with masks, gloves, sanitisers and maintain a contactless delivery.
3. Cleanliness:
The premises should be timely cleaned several times a day. According to our study, there are 72% more chances of restaurants getting picked for order when cleanliness is taken care of and also guests are made aware about them.
The protocols set by the government should be followed promptly. Managing the tables and staff sanitization after guests have left. Sanitisers for customers should be kept and refilled from time to time in the foot stand. Sanitize staff uniforms and kitchen equipment should be done on an everyday basis.
4. Customer Safety:
Sanitizing hands, recording temperature along with basic data of the customers should be done before making them enter the premises. Make sure to make the seating arrangement in a socially distanced manner. Make sure the air conditioners are working in proper condition, if not then there should be enough windows and doors to allow proper ventilation.
Introduce contactless placement of orders using POS system by scanning the QR code, and placing an order from the table and making online payments. the staff will deliver the food directly from the kitchen to the table who placed the order.
5. Payment Options:
Take the maximum use of social media to make your customers aware of the protocols that have been introduced and followed properly in your system. This makes your outlet trustable for your old and new customers to step in.
Record the video of the premises being sanitized and the kitchen cleanliness where staff is maintaining the protocols. Don’t assume that everyone knows about your safety systems, keep posting every day to make them aware via videos, posts.
Conclusion:
Practising these activities daily will help you and your staff to be safe. Your customers develop trust and will start inculcating the dine of our concept. These activities have helped a lot of restaurants till now. Apart from these, there are a few innovative steps that can also be incorporated into your practices.