9 Things You Need To Know About Contactless Delivery Systems

1. What is contactless delivery?

Contactless delivery means that the customers place an order in your restaurant and make an online payment. The food is delivered to them without any contact.

2. Why adopt contact fewer delivery systems?

COVID-19 has led to a major decline overall. Now, in the recovery period, restaurants and delivery services are adopting contact fewer delivery systems to maintain the hygiene protocols set. This is still in progress and many restaurants have already implemented this strategy

3. How do you implement contactless delivery in your restaurants?

Irrespective of the restaurant sector you are in, this can be inculcated in any of them. Contactless delivery works in a way that your delivery person places the order in front of the door and intimates the customers about the package kept outside. This avoids the direct contact of the package as was done before Covid-19.

4. Which restaurant sectors can implement contactless delivery systems in their curriculum?

Any sector in the restaurant industry can adopt the contactless delivery system. If they are associated with any of the food aggregators, they can check their policy for this method and then continue their relationship with these companies.

5. Where is this type of delivery system possible?

Contactless delivery systems can be implemented by the restaurant owners who have or have started with the delivery systems using their delivery system or associated with third-party apps.

6. When is the right time to adopt contactless delivery systems?

Now is the right time because these deliveries are preferred by customers in comparison to dining in the covid times. Maintaining a social media presence about the implementation of this system in your restaurant is going to make people aware as they are more active on social media than on your website.

7. How much is this profitable and how much is the initial investment?

There is one way you can gain the trust of your customers is when you can show them using the social platforms that you are maintaining proper hygiene and following the protocols given by the government, you have the chance of being noticed and trusted hence you can increase your sales.

This might take time as the algorithm of the social platforms takes time for your posts to reach people.

8. Advantages of using contactless delivery systems?

1. Hygiene is maintained.
2. Easy usage.
3. Speed is maintained.
4. Safety of transactions.
5. The commission is not charged when paying via any online platforms.
6. A loyalty point system can be introduced maintained using the POS Software.
7. This system develops trust as the protocols set by the government are followed.
8. The money is prepaid so there is a guarantee of the order not getting cancelled.

9. Disadvantages of using contactless delivery systems:

1. The major disadvantage of using the contactless delivery system is that the package can be taken away by thieves. Then there would not be any guarantee for the package.
2. People have still not accepted this method of delivery due to the pandemic.
3. Many restaurant owners want to upgrade but do not have the resources to do the same.
4. Data security is a risk, due to the increased number of cybercrimes taking place all over the country.